We've been utilizing the Masterqueue platform to manage our skip/recovery business for over a year now, and it has absolutely had a positive impact on our results. Like most skip tracing firms, we previously managed our accounts on a modified collection system....that had very limited skip trace tools built in. Masterqueue was built from the ground up to support the needs of firms like ours. It has tools that you simply will not find anywhere else.

Perhaps even more importantly than the initial capabilities, we have been very happy with Intellaegis's commitment to enhancing the system's functionality. They have been very responsive to our needs and suggestions. Overall....a great partner.

Every now and then, a product or service comes along that changes things, moves the industry forward. masterQueue fits the bill. I highly recommend it to anyone who's daily task involves skip tracing or investigations

Lightning in a Bottle

My jaw still drops seeing it a second time. It truly is amazing and something to be proud of.

The system has really grown over the year, and the improvements are having an impact on the bottom line

amazing - definition of amazing

1. To affect with great wonder; astonish. See Synonyms at surprise.
2. Obsolete To bewilder; perplex.
v.intr.
To cause great wonder or astonishment: a sight that amazes.
n.
Amazement; wonder.

Our digital map and location content is used in thousands of different ways and MasterQueue has recently developed one of the most innovative applications that is delivering significant results for their clients.

It has been my distinct pleasure to have known John Lewis for over twenty years, first as one of my employees at Chrysler Financial Corporation, and later as one of our vendors through his recovery and skip tracing operation.

In my long association with John and his wife and business partner, Perla, I have found him to be honest, diligent, creative, imaginative and, above all, highly energetic. He possesses the true entrepreneurial spirit, which is motivated by dedication to state of the art technical support and an emphasis on the meeting of customer needs and requirements. His vast experience in the lending, collecting, recovery and location fields well qualify him to succeed in his newest venture.

masterQueue, has given us the lift we have been searching for since compliance and security became such a prominent focus in our industry.

Everyone knows there are no crystal balls in this business; but with mQ, we are able to gather data on skips more efficiently, organize it into an easy to use workflow, and track our investigators as it directly relates to higher positive resolution rates for our clients.

With mQ I believe our results will continue to grow well into the future. The strength of their partnered relationship with the some of the best data and technology suppliers in the business, and their own knowledge of the skip world, tells me though there is still no magic crystal ball, the next best thing for collectors, skip tracers and recovery agents has finally been invented.

I AM LOVING YOUR SYSTEM.... and you and your team are great. We are going to have fun in locating our collaterals/ customer. I am so grateful that I was given an opportunity to be one of the pilot people to test out this site. From where I am, this is the best tool I have used since 28 years ago when I first started out in collections and we used the cards with the tabs (green-money, yellow-special call, red-hot (promises) black- repo (in the field).

MasterQueue has so much potential! I see the big picture on how things CAN BE once we're fully operational, and I like it

This is exactly what we needed. It helps me stay in one system and just focus on looking at the data instead of having to locate data.

masterQueue has more to offer and makes leads management easier

I love how the leads are all in one place, it saves so much time not having go out and search for leads

masterQueue allows me to call numbers immediately that I would have had to skip down. That's speed, and it's one of our core values.

It really streamlines the data it finds.

Another new good number in leads!! Score another point for masterqueue!

This let's us call numbers that we would have eventually found in other systems but now without having to search... and there are more numbers to call!

Wow. The relations tab let's me know who I need to focus on first at a glance.

The stats tool is phenomenal! Our way of measuring performance is so outdated when I see this.

The mapping feature is magical.

I can't believe the real-time reports and dashboards, this is like taking us out of the Stone Age.

The mapping helps me with my deep skips. It let's me look at the neighborhood and get an idea of who I need to contact when the customer refuses to respond. It also shows me nearby relatives that I can focus on.

I like how you can sort leads. For example sort leads by relatives only in Detroit. Makes it much easier to focus on specific contacts.

First number I called in masterQueue was good and the account immediately sent payment via Western Union...Wow.

I had a dead skip I worked in masterQueue and I found good number for the customer in the leads screen. Customer PTP but didn’t, so the next day I called back and he said Third Party in possession and that third party was listed as an Assoc in masterQueue, as was Third Party’s Mom, who I called, and she gave me location of the Third Party, all in a couple minutes.

Before masterQueue we were working in twenty different windows and now I can do almost all my work in masterQueue. My computer at work is finally as fast as my computer at home...yeah!

I've been in in auto finance for twenty years, and I can't believe I'm saying this as I've only known you a few months, but you are the best vendor I've every worked with, and I've worked with a lot. Your product is amazing, and your people and level of service is equally amazing. Thank you so much, as you have made my job so much easier.

Empower inexperienced collectors to become top performers